IT Value Chain provides structured approach to information generation, decision making and how to exploit the current information assets. It is particularly useful in Health Care as Decision Authority between Hospital Admin and Clinical Staff is not always clear.
IT Strategy Map: we can help you link your clinical management painpoints to required information capabilities
Architected Roadmap and Business Case for EHR: let us help you define an implementable Roadmap and our architects will work with your teams to ensure all vendors comply to the architected plan.
Implementation Governance and Value Realization: we will ensure your implementation plan is constantly aligned to your clinical needs.
IT Value Chain Governance: how can you ensure your EHR implementation lessons can be exploited by other investment opportunities
Clinical Solution Capabilities
Reduce Emergency Wait Time
Positive Patient Identification
Patient Hand Off
On Call Schedule and Manage Presence
Eliminate Disruptive Paging Messages
Patient Care and Patient safety
Facilitate Mobile workforce Communication
Eliminate the need for Paging Technology
How to exploit Unified Communication technology capabilities to improve Clinical Outcome and improve Medical Staff Satisfaction?
Pager Based Communication “it is not just replacement of old Pager Based technology, it is fundamental
shift how Inter‐Professional Communication helps improve Patient Care.”
Informatics Specialist - a Teaching Hospital.
Patient Hand Off “Patient Hand Off is a single biggest cause of avoidable errors - CM solution is a step forward” Patient Care Team Lead - a Teaching Hospital.
Architecture of Clinical Message Solution
Business Scenario:
QRS was invited by multiple healthcare clients to leverage our Enterprise Architecture expertise to develop a comprehensive solution to solve the following clinical communication challenges:
Provide a Game Changing solution to replace obsolete and unreliable Pager communication systems
Ensure not only that clinical messages gets to the right person, but also that the underlying clinical event is brought to a successful conclusion
Provide a mechanism to supply only clinically significant information as part of a message – especially important in teaching hospitals - while ensuring that EHR systems remain the official record of clinical information
Provide a framework for continuous clinical improvement and help industrialize the "meaningful use of EHR" concept
QRS Response:
The architecture of Clinical Message embodies following key principles:
Ensure that EHR systems remains the official record of Patient Information – do not duplicate data among systems
Ensure that the mobile workforce has access to clinically significant information
Exploit readily available Unified Communication technologies
Provide access to information in a secure, reliable and constantly changing format
Results:
The following results have been achieved to date:
Reduce emergency wait time by improving consult collaboration
Reduce percentage of disruptive paging messages by 90%
Guaranteed message delivery and 100% traceability
Improve Patient Care and Patient Safety through a standardized Patient Handoff process
Reduce the number of near misses by positively identifying the correct patient
Canada
US
Belgium
China
India
Singapore
UK
IT Value Chain in Health Care
